When creating a SafeTravel account, it is important to select the appropriate type of registration. Tour group registration is intended for New Zealanders travelling overseas as part of a tour, sporting, or other group and should not be used by individuals or family groups.
If you are registering a tour group, registration should be completed by the tour organiser, on behalf of the individuals participating in the tour. Consent from each individual needs to be obtained before registration can occur. Tour group participants may also register themselves as individuals.
Note that tour group registration requires minimal detail to be entered about each tour participant. In the event of an emergency we may need to contact tour organisers for further information about individuals.
The Ministry collects personal information voluntarily entered on your account for the purpose of providing travel advisory emails and consular services. Further information on Safe Travel privacy is available here
The Ministry uses 128-bit Secure Socket Layer (SSL) encryption and employs firewalls and intrusion prevention and detection systems to ensure your information is kept safe during transmission.
The Ministry makes no warranty or representation, express or implied, as to continuity of service and reserves the right to suspend, terminate or otherwise alter access to some or all of the site's services at any time and without notice.
The Ministry may revise these Terms of use at any time. Any revisions will take effect upon notice to users by way of a posting to mfat.govt.nz or safetravel.govt.nz.
Contact [email protected] or [email protected] for further information.
Once you have registered, details will remain available unless deliberately removed, with the exception of destination details which will become unavailable 30 days after departing a destination.
To stop receiving contact, log in and enter departure dates to show you are no longer travelling.
The Ministry will make every effort to contact an individual, family, and tour, sporting and other groups in the event of an emergency, but this cannot be guaranteed in all instances.
If you have questions, comments or complaints about any aspect of this service, please contact us at: [email protected]
Your account will not become active until you have confirmed the primary email address.
The Ministry sends an activation email to each address provided. You must click the link in the email to activate the account. No travel advisory emails will be sent to email addresses that have not been activated. If you do not wish to receive any emails by activating your account, you do not need to take any further action. Simply do not click the activation link and you will not receive any travel advisory emails.
You can give up to six email addresses to receive travel advisory emails. Only add another person’s email address if you believe they want to receive these travel advisories. Adding the same address more than once so that another person receives multiple emails from the Ministry is a breach of acceptable use. The Ministry can cancel your account if you use this service to repeatedly email, spam, or otherwise act in a way the Ministry considers unacceptable. To prevent further abuse, the Ministry may take any other steps it believes are necessary.
